Promotion of Access to Information Act (PAIA) Manual
​
For: Travel Agent Near Me (PTY) Ltd
​
Introduction
This manual is published in accordance with Section 51 of the Promotion of Access to Information Act (PAIA) 2000, Act No. 2 of 2000, and is compiled to inform individuals about the procedures to access the records and information held by Travel Agent Near Me (PTY) Ltd.
​
1. Contact Details
Company Name: Travel Agent Near Me (PTY) Ltd
Physical Address: 2 Gert Scheepers Street, Brits, North West, South Africa
Postal Address: Same as above
Telephone: 062 026 9849
Email: tommy@travelagentnearme.co.za
Website: www.travelagentnearme.co.za
​
Information Officer: Mari-Elize Riekert
Email: marielize@travelagentnearme.co.za
Telephone: 0740857923
​
2. Guide on PAIA
For more information on the Promotion of Access to Information Act, requestors may contact the South African Human Rights Commission (SAHRC):
​
South African Human Rights Commission (SAHRC)
PAIA Unit
Postal Address: Private Bag 2700, Houghton, 2041
Telephone: 011 877 3600
Fax: 011 403 0625
Website: www.sahrc.org.za
​
3. Record Categories
Travel Agent Near Me (PTY) Ltd holds records in the following categories:
-
Company Records: Founding documents, directorship details, and internal policies.
-
Financial Records: Financial statements, invoices, and tax records.
-
Personnel Records: Employee details, contracts, and performance evaluations.
-
Client Records: Booking information, quotes, invoices, and payment records.
-
Operational Records: Contracts with service providers, agreements, and business licenses.
-
Marketing Records: Advertisements, brochures, and social media content.
​
4. Access to Records
Individuals seeking access to any of the above records may submit a written request. Please include:
-
Full name and contact details.
-
Detailed description of the requested record(s).
-
The preferred method of receiving the information (e.g., electronic, paper copy).​
​
Requests should be sent to:
Information Officer: Mari-Elize Riekert
Email: marielize@travelagentnearme.co.za
​
5. Applicable Fees
Fees may apply depending on the nature of the request and the costs of processing. Requestors will be informed of any applicable fees prior to processing the request.
-
Request fee: A fee payable by any person requesting access to records.
-
Access fee: Costs associated with reproducing and preparing the information for disclosure.
For information on fees, refer to the fee structure as determined by the Department of Justice and Constitutional Development.
6. Records Available Without Request
The following records are available without a formal request and may be accessed via our website or by contacting our office:
-
Company Profile
-
Services Offered
-
Terms and Conditions
-
Contact Details
​
7. Grounds for Refusal of Access
Access to certain records may be refused based on PAIA provisions. These may include, but are not limited to:
-
Confidential Third-Party Information
-
Financial and Commercial Information
-
Privileged Information
-
Protection of Privacy
Where access is refused, requestors will be provided with reasons as per the requirements of PAIA.
Date of Publication: 31 October 2024
Approved by: Tommy Riekert​